Hiring professional cleaners is not something that you want to take lightly, and if you aren’t careful about who you choose, you could end up regretting your pick. Not every cleaning team will do a decent job, and some will cause more hassle than they are worth.
How do you ensure that you get a good cleaning company for the work? How do you make sure that you are not wasting your time? You can use the following guide to help you choose the right team for the job.
Figure Out What You Want
The first step is to determine what you want the cleaning crew to do. Do you need a deep cleaning or just something basic? Do you want the cleaners to come regularly, like once a week or once a month? You will need to search for different types of cleaning companies to meet these needs.
Start by searching for a cleaning company that supplies the kind of cleaning service you want. You can also contact them directly and ask about the kind of cleaning services that they offer. This will help you to narrow down the search and not waste as much time. You will get better search results and ensure that you are finding suitable cleaning services.
Maybe you aren’t sure what you want from a cleaning company yet. You might never have used this kind of service, and you are unsure what they offer and how those different services will benefit you. You can always talk to the cleaning companies you look at and ask them about their different services and get details about what each of them offer.
Find Out What Their Reputation Is
The next step is to filter down your selected cleaning companies based on how reputable and trustworthy they are. A trusted cleaning team will usually earn good reviews and have a good standing within the community.
Take time to read reviews online and talk to people in your community or among your friends. Find out if they used any of the cleaning services you are considering and then ask about their experiences. This can take a lot of work and much time, but it will pay off in the end. If you can pick a cleaning company and know ahead of time that they will do a good job and will give you a good experience, that will be very helpful. You will be able to hire them with confidence and have very little to worry about.
Their reputation is very important. If they have been in the community for a while and not garnered a good reputation, then that should say something about them to you. That should be a red flag and make you second guess as to whether they are a good choice for you. Keep in mind that they will be inside your home, touching your belongings. You want to pick carefully when you are hiring someone to do that.
Talk to the Cleaners
If you haven’t contacted the cleaners yet, this is the time to do it. You have narrowed down your choices to cleaning companies that you think will offer the kind of cleaning you want and that have a good reputation. You might have already made up your mind at that point about which one you want to go with, but there is something else you should do first.
We recommend giving them a call so that you can talk to their customer service representatives over the phone. That conversation is important because it tells you how they treat their customers. The person who answers the phone might not be the one who cleans your home, but if that receptionist or customer service representative is friendly and helpful, then there is a good chance that their cleaners will be the same way.
Test Them Out
Now, it is time to give the cleaners a test. You may not want them to clean your entire house or business until you know for sure that they will be trustworthy and will do the work the way you want it done. Even if a cleaning company is good at what they do, that doesn’t mean they will be up to your standards.
So, we suggest having them clean a single room or doing some other small job. Try them out and see how well you like the service. You should be judging everything from how long they take to clean to how well they do the work. The finished results will say a lot about the kind of company you have hired and how committed they are to taking good care of their customers.
Once they have completed the work you asked them to do, take the time to check it over while they are still there. They should not be offended if this is the first time they have done work for you. If you see something out of place, something not cleaned, or some mess left behind, then let them know while they are still at your location.
This is important, because it gives them the opportunity to make it right for you. See how they react to being told that something is wrong (but only mention it if you really do find something wrong). If they handle criticism well and make the problem right for you at no extra charge, then you know you likely have a winner on your hands. If they give you a lot of trouble and want to charge you for work they should have done, then you should probably find someone else to do any future cleaning.
Closing Thoughts
It shouldn’t be difficult to find decent cleaners for your residential or commercial property, but the truth is that in some areas, it can be tough to find good helpers. Cleaning companies are very common these days, so there is no need for you to settle for a company that doesn’t treat its customers very well and doesn’t do a good job. You can find a trustworthy company and get the kind of results you want if you follow the advice we have given.