Home SecurityWhy is My Schlage Keyless Lock Not Working? Is it Broken?

Why is My Schlage Keyless Lock Not Working? Is it Broken?

You get home from work and insert code or your key into your Schlage lock, but nothing happens. You try again and again, but the lock will not budge. You may be wondering Why is my Schlage lock not working? It might afraid you whether it has been broken.

Before calling a locksmith, there are a few things you can try to resolve the problem. There could be a few reasons behind this issue Then see if cleaning your key or using a spare key solves the problem.

Throughout this article, we’ll explore Schlage Lock Not Working and provide viable solutions to assist you in resolving the issue. By the conclusion of this piece, you should have a better grasp of how to troubleshoot and fix your Schlage lock.

Why is My Schlage Lock Not Working?

Schlage keyless locks are popular among homeowners and businesses seeking secure and dependable access control. However, like any mechanical device, Schlage locks can malfunction and fail to perform as expected. If your Schlage lock isn’t working, it could be due to several factors. In this article, we will discuss some reasons Why is my Schlage lock not working? and how to fix them.

1. Dead batteries

Because most Schlage locks are battery-powered, dead batteries could cause your lock not to work. The lock may not function properly if the batteries are dead or low. When the batteries run out, the lock may begin to beep or flash an LED light to indicate that they must be replaced.

In order to restore its functionality, you may need to replace the batteries with fresh ones. It is critical to check the battery status of your Schlage lock regularly and replace the batteries as needed.

Some Schlage locks include a low-battery warning feature that will notify you when the battery life is running low. Should you encounter persistent issues with your Schlage lock even after replacing the batteries, it would be prudent to explore alternative causes. For instance, it is possible that the lock has sustained damage, or the latch may be misaligned.

2. Jammed lock

A jammed lock is a common cause of a Schlage lock not working. A jammed lock occurs when dirt, debris, or foreign objects become lodged in the lock mechanism, preventing it from functioning properly. When the lock is jammed, the lock bolt may be unable to retract or extend properly, making locking and unlocking the door difficult or impossible.

Also, Damaged or worn lock mechanism may occur lock jammed, making it difficult to move smoothly. Plus, Excessive force can jam a lock, such as when a key is inserted incorrectly, or someone attempts to force the lock open.

If your Schlage lock is stuck, clean it with a dry cloth or compressed air to remove dirt or debris. Try lubricating the lock with graphite lubricant or silicone spray to make the lock move more easily.

3. Misaligned Strike Plate

The strike plate, affixed to the door frame, is a metallic plate that facilitates the lock bolt’s entry when the door is in a locked position. If the strike plate is not properly aligned, then the lock bolt may be unable to enter or engage with the strike plate, making locking the door difficult or impossible.

Misaligned strike plates can occur for various reasons, such as improper installation, loose screws, or general wear and tear. If there is reason to believe that a misaligned strike plate is causing issues with your Schlage lock, you may need to detach and adjust the position of the strike plate to properly align it with the lock bolt. If the strike plate is too damaged or worn to function properly, you may need to replace it entirely.

4. Faulty Wiring

Another reason a Schlage lock may not work properly is faulty wiring, especially if it is an electronic model. For Electronic Schlage locks to function, a power source is imperative. In the event that the wiring linking the lock to the power source is defective or impaired, the lock may not receive adequate power to operate effectively.

A range of factors such as improper installation, exposure to extreme temperatures, or damage from pests or other sources can lead to faulty wiring. If the wiring is damaged or disconnected, the lock may fail to operate correctly, which could impede your ability to secure or unlock the door.

If faulty wiring is root of a malfunctioning Schlage lock, the manufacturer’s instructions should be consulted or a professional locksmith contacted to investigate the issue. Depending on the severity of the damage, it may be necessary to replace the wiring or repair any impaired components in the lock mechanism.

5. Mechanical Failure

Any lock can succumb to wear and tear over time, causing it to fail. If your Schlage lock is old or heavily used, it may be prone to mechanical failure. Mechanical failure can be caused by various factors, such as broken springs, worn pins or tumblers, or damaged locking mechanisms.

In this case, you may need to replace it entirely. Remediating a mechanically-failed lock may prove to be a challenging, or even insurmountable task, making replacement the most viable, cost-effective option. A professional locksmith can help you choose and install a new Schlage lock to ensure your door’s security and functionality.

How to Troubleshoot Schlage Keyless Lock Not working?

However, like any mechanical or electronic device, Schlage locks can develop problems that prevent them from working properly. Diagnosing the issue by troubleshooting can aid in identifying the origin of the problem and devising a resolution to restore functionality to your Schlage lock.

1. Changes the Batteries

Dead or low batteries are among the most common causes of a Schlage lock not working. The first step in troubleshooting an electronic Schlage lock should be to check the batteries. The following steps should be taken to replace the batteries in a Schlage lock:

  • Locate the battery compartment: Typically, the battery compartment can be found on the inside of the door, either within the lock or the lock housing.
  • Remove the battery cover: Depending on the model, the battery cover on your Schlage lock may be secured by a screw or a latch. Remove the cover with a screwdriver or your fingers.
  • Take out the old batteries: Remove the old batteries from the compartment with care and properly dispose of them.
  • Replace the batteries as follows: Insert new alkaline batteries into the compartment, ensuring the positive and negative ends are correctly aligned.
  • Replace the battery cover as follows: To reattach the battery cover to the lock, tighten the screw or press down on the latch.
  • Check the lock: To ensure it is working properly, test it.

If replacing the batteries fails to resolve the issue, it may be necessary to carry out supplementary troubleshooting procedures, such as inspecting the strike plate or cleaning the lock mechanism.

2. Disable Vacation Mode

On inspection, you may realise that the lock was set to Vacation Mode, which disables the keypad to save battery life while you’re away. To disable Vacation Mode and troubleshoot the problem, follow these steps:

  • Enter the following programming code: If you have an electronic Schlage lock, enter your programming code into the keypad to access the lock’s programming menu.
  • To begin, press the Schlage button: Once in the programming menu, press the Schlage button to access the advanced settings of the lock.
  • Enter the programming code once more: Enter your programming code again to confirm that you want to see the advanced settings.
  • Disable Vacation Mode: Navigate through the advanced settings menu with the keypad until you can disable Vacation Mode. To disable the feature, press the corresponding button.
  • Exit the programming menu: After you’ve disabled Vacation Mode, press the Schlage button again to exit the programming menu.
  • Check the lock: To ensure it is working properly, test it.

If disabling Vacation Mode does not resolve the problem, there could be other reasons for your Schlage lock not working.

3. Factory Reset Your Schlage Lock

Your Schlage lock may facing the same issue even after attempting other troubleshooting methods, resetting it to its default settings may be necessary. To factory reset your Schlage lock, Follow below mentioned steps.

  • Take off the battery cover: To access the lock’s reset button, remove the battery cover on the interior side of the door.
  • Find the reset button: The reset button is usually located next to the battery compartment, but this varies depending on the model of your Schlage lock.
  • Hold down the reset button: Press and hold the reset button for about 10 seconds using any kind of small tool like paperclip.
  • Remove your finger from the reset button: Once you see the lock’s lights blink, release the reset button.
  • Check the lock: To ensure it is working properly, test it.

Your Schlage lock will return to its default settings after a factory reset, which may include erasing any previously programmed access codes or other customised settings.


Why is My Schlage Lock Code Not Working?

Entering the wrong code, a dead battery, a misaligned strike plate, or a malfunctioning keypad are all possible causes of your Schlage Lock code not working. To resolve the issue, you may need to try troubleshooting steps such as changing the batteries, cleaning the lock mechanism, or inspecting the strike plate.

How Long Do Batteries Last in Schlage Locks?

The battery life in Schlage locks varies depending on the model and usage. In general, alkaline batteries in a Schlage lock can last anywhere from 6 months to 2 years. Low battery indicators on electronic models may also alert you when it’s time to replace the batteries.

Can I Use Rechargeable Batteries in Schlage Keypad?

No, rechargeable batteries cannot be used in a Schlage keypad. It should be noted that rechargeable batteries have a lower voltage than alkaline batteries, which could affect the overall performance and durability of the lock. For optimal performance, high-quality alkaline batteries are recommended.

Why is My Schlage Lock Blinking Red After a Battery Change?

If your Schlage lock blinks red after a battery change, it could be because the batteries are low or were installed incorrectly. Check that the batteries are properly installed and try replacing them with new, high-quality alkaline ones. If the problem persists, contact Schlage customer service for assistance.


Schlage locks are dependable and secure and you can keep your Schlage lock in good working order by performing routine maintenance and troubleshooting. However, Schlage lock not working issue is frequently caused by dead batteries, misaligned strike plates, dirty or worn keys, and internal malfunctions. Checking and addressing these issues can frequently resolve the issue, but it may be necessary to contact a professional locksmith to diagnose and repair any internal malfunctions.

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